The Summer 19 Forecast Looks Hot

Winter has been especially cold, harsh and long in the Central US where I live. The meteorologists can’t seem to provide forecasts that I like so I decided instead to focus on the Summer forecast of Salesforce new features.

 

I took at look at the Salesforce Lightning roadmap that Salesforce provides and reduced the pages and pages of features down to just the features planned for Summer 2019.

 

While there are several Reports and Knowledge enhancements on the Summer 19 Roadmap. I think the hottest Summer 19 feature will be the Related List Preview showing up to 10 columns and the ability to Filter Related Lists. Just think how useful and efficient that will be to end users to see key information at a glance AND interact with it without having to drill-down to another page.

 

One of my favorite features of Summer 19 will definitely help automate and save your end-user time and mistakes, but sadly will probably be underutilized. I am referring to Macros with Conditional Steps. If you have not already I strongly encourage you to build Macros for your Salesforce end users. With macros, repetitive tasks–such as sending an email and updating a case status–can be reduced from multiple clicks to one. Macros work great today already and the addition of conditional steps will make it an even more powerful tool.

 

I can’t wait for these and the other hot new Summer 19 features to be released to Sandboxes about mid-May and in Production around mid-June. Hopefully summer will be here before we know it.

 

Here are all 18 features listed on the Lightning Roadmap as of March 2019: 

  • Dashboards: Scheduled refresh (without email)
  • Reports: Historical trending in tabular format (create, edit)
  • Reports: Joined reports
  • Reports: Notifications
  • Branding and Theming: Per Lightning app
  • Related Lists: Show up to 10 columns on preview
  • Related Lists: User filters on related lists
  • Console Chrome extension
  • Utility Bar: Right-align buttons
  • Accounts: Account Partners related list
  • Opportunities: Opportunity partners
  • Lightning Knowledge: Detach related files
  • Lightning Knowledge: Inline edit
  • Lightning Knowledge: Knowledge Component Action — Insert URL to Case Publisher
  • Lightning Knowledge: Knowledge Component available for all objects (search only)
  • Lightning Knowledge: Mass actions (delete, submit for translation)
  • Macros: Conditional steps
  • Social Customer Service: Mass approvals and recall
Advertisements

IE, Chrome and Firefox for Salesforce

Sometimes I wonder if the M in my middle name stands for “Multi-tasking” as I find myself oftentimes doing a million things at once. As evidence, just take a look at my computer while I’m working and you’ll find not one but three browser open every time.

Over the years I have found three browsers helps me stay organized.

  1. I use Internet Explorer for tabs for my Salesforce Production org.
  2. I use Chrome for tabs for my Sandbox org.
  3. I use Firefox for tabs for miscellaneous tasks and orgs.

That third browser let’s me log in as another user for testing purposes while simultaneously logged in as myself in either Chrome or IE to make real-time changes based on the testing results.

Without having to think or scroll up to see the black Sandbox identifier found in the top right, I can easily avoid confusing production and sandbox by knowing if I am in Chrome I am in the sandbox.

And for an added level of confirmation I also downloaded a handy app that puts an “S” favicon on sandbox tabs. Here’s a screenshot of the Sandbox tab, with the “S” favicon next to my standard Production org tab.

Salesforce Sandbox Tab Favicon

Sandbox tab with a favicon next to production tab

Click here to get it yourself.

Finally, if you don’t have two monitors you MUST request another one immediately-having two screens to compare side-by-side will make you extremely more efficient. I use my right monitor for Sandbox and my left for Production.

Bottom line, pick a consistent strategy for managing your Salesforce instances and it will make your job easier.

>>SMT